Retail Sales Associate Inside Sales
Retail Sales Associate Inside Sales Oxford CT Yard - 113 Oxford Road (06478), 113 Oxford Road, Oxford, Connecticut, United States of America Req #38230 Monday, March 4, 2024 Ignite your career at Builders FirstSource, America's largest supplier of building materials, value-added components and building services to the professional marketThe #1 name in our industry, we help make the dream of home ownership more achievable every dayAt BFS, you'll be equipped with all the tools, training, and resources you need, and you'll be empowered to try new things, gain new experiences, and build a career with unlimited horizonsPURPOSE Under direct supervision, provides sales and customer service activities primarily related to retail customers utilizing knowledge of sales techniques and industry knowledgeESSENTIAL DUTIES AND RESPONSIBILITIES Provides customer service primarily to retail customers, via walk-in, telephone or email, including assisting with customer inquiries on product selection, pricing, availability, refunds/exchanges requiring a working knowledge of company products, procedures and practicesActively engages in selling company products/services and related itemsProvides material estimates and quotes for small packages (stairs, decks, fences, sheds, etc.)Enters orders into system and schedules delivery of productsPlans and paces own work efficiency in order to meet daily, weekly, project, or team related productivity goalsParticipates in coordinating and conducting customer workshopsHandles and resolves simple customer complaints and forwards more complex issues to more senior staff for resolutionAssists with store housekeeping, signage, stocking, inventory control, and other related activitiesUnderstands and observes all safety procedures and practices in order to prevent injury to self or co-workers; attends periodic safety meetings as required; may recommend changes to improve safety proceduresOther duties may be assignedSUPERVISORY RESPONSIBILITIES This job has no supervisory responsibilitiesMINIMUM REQUIREMENTS To perform this job successfully, an individual must be able to perform each essential duty satisfactorilyThe requirements listed below are representative of the knowledge, skill, and/or ability requiredHigh school diploma or General Education Degree (GED) and six (6) months sales-related experience; or equivalent combination of education and experienceCOMPETENCIES Knowledge of company products, competitor's products and company standards Knowledge of company product pricing, discount and estimating formulas and guidelines Good verbal and written communication skills Demonstrates strong detail orientation skills Strong customer service skills Knowledge of basic sales techniques, concepts and the ability to influence and persuade Proficient in Microsoft Office Suite and an enterprise resource planning (ERP) program Knowledge of and ability to use motorized and non-motorized material handling equipment WORK ENVIRONMENT / PHYSICAL ACTIVITY The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this jobReasonable accommodations may be made to enable individuals with disabilities to perform the essential functionsSubject to both typical office environment and outside locations with temperature and weather variationsMust be able to lift and carry up to 25 pounds frequently and on occasion up to 80 poundsStanding or walking for 80% of the dayStooping and kneeling throughout the dayOccasionally will use hand tools, saws, forklift, pallet jack to assist customersReaching-extending the hand(s) and arm(s) in any directionAt BFS, we want you and your career to be greater than what you ever could have expectedOur supportive, people -first culture will build you up and empower you to do more, be more, and become better every dayJoin us and see what's possible when you can rise to new challenges, learn new skills, and add to your career tool belt every dayAt Builders FirstSource, we offer competitive, affordable benefits designed to make life better for you and the people you loveOur goal is simple - provide great plans that help you and your family to live happier, healthier and more secure livesTo view all our benefit offerings click here www.bldrbenefits.com . Recommended Skills Attention To Detail Building Services Engineering Communication Construction Toolkits Curiosity Customer Service Apply to this job. Think you're the perfect candidate? Apply on company site $(document).ready( function() $(#ads-desktop-placeholder).html(
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n Estimated Salary: $20 to $28 per hour based on qualifications.
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n Estimated Salary: $20 to $28 per hour based on qualifications.
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